PMI is recognized as the world’s leading project management professional association. We strive to provide our members and customers with the top products and services available and recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy and in furtherance of this goal PMI acknowledges that it respects the privacy rights of its members and customer and will comply with all applicable privacy laws in the countries in which PMI does business.
We have structured our website so that, in general, you can visit PMI on the web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your member/customer relationship with PMI. Our membership application process, registration process for seminars, certification and educational programs, Marketplace, and Career Headquarters may request and/or require you to submit personal information. However, you can be assured that any such personal information that you submit to PMI will be protected by industry standard security and management procedures and will be used only for the purpose for which it was submitted, unless you request or agree otherwise.
Our privacy statement covers five main areas: Awareness, Choice, Access & Correction, Security, and Additional Website Issues.
What Information We Collect
On PMI’s website, over the telephone, or through the mail, you are able to order products or services from PMI, apply for PMI membership, and register for seminars, courses, and certification. The types of personal information collected by PMI may include your name, your employer and job title, your contact and billing information for business and home (including telephone number and e-mail address), and your credit card information (if applicable). In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.
How We Use the Information
PMI uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete transactions requested by you, to communicate back to you, and to offer and update you on PMI services and benefits. Credit card numbers are used only for payment processing and are not retained for other purposes.
As a benefit to PMI members and certificants, PMI will (at no charge) include your name and relevant biographical information in PMI directories. From time to time, we may also desire to contact you for market research purposes or to provide you with marketing information we think would be of particular interest. You will not be included in any directories nor will PMI reveal your personal information publicly or to any third party (except as stated below), unless we receive your explicit permission to do so. For example, the PMI membership application includes a question asking if you want your name included in mailing lists, PMI announcement lists and PMI directories. Your name will not be used for any such purpose unless you affirmatively request PMI to do so. In addition, if at any time you would like to have your name removed from PMI lists and/or directories, please follow the directions given below in the "Choice" section of this document to opt-out of such contact.
With Whom We Share the Information
3. Access & Correction
PMI strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online or telephone access to your registration data so that you may review, update or correct your personal information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. If you are a PMI member, you can access your personal information by logging into My PMI with your user ID and password, following the directions listed under "Change Personal Information." You may also request a change in your personal information by contacting Customer Care either by e-mail at firstname.lastname@example.org; or by telephone at +1-610-356-4600, then select option 8 and following the instructions provided thereafter.
PMI is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data online such as credit card information.
Your access to some services and content is password protected. We recommend that you do not divulge your password to anyone. PMI will never ask you for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your user name and password to others. In addition, if applicable, you should remember to sign out of your PMI account or service at the end of each session. You may also wish to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our best efforts to protect your personal information, PMI cannot completely ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.
5. Additional Website Issues
(a) Links to Third Party Websites
Links to third party websites are provided solely as a convenience to you. If you use these links, you will leave the PMI site. PMI has not comprehensively reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, PMI does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.
A cookie is a piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. The general purpose of a cookie is to help a website owner analyze web traffic on their site or allow an owner to tailor its web application for you based on your individual preferences. PMI’s website uses only temporary "Session" cookies as part of the customer web navigation experience, tracking unique IDs and information you input for a particular website session only. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)
6. Enforcement/Contact Information
If you have any questions or comments regarding our privacy practices, please contact PMI at email@example.com. Douglas Murray, Esq., Associate Legal Counsel, is the authorized privacy officer for PMI. PMI is subject to the jurisdiction of the Federal Trade Commission. Any disputes arising out of a breach of this policy will be submitted to and resolved by the privacy dispute resolution procedure set up by the Direct Marketing Association.
7. Changes to this Statement
Date: 11 June 2007